Amara Novak
Trusted Reviewer@amaranovak · contributing since Apr 17, 2026
414
Reputation
6
Reviews written
2
Problems reported
27
Helpful votes
Reviews (6)
Sensible defaults
We had one billing mix-up which was corrected the same week without argument.
Loved
Performance
Complaints
Reporting depth
Better than what we left
Not perfect, but every problem we have raised got an answer and most got fixed.
Loved
Ease of use
Complaints
Occasional slow support
Fine, not flashy
Would recommend for a small team. Larger orgs will want the higher tier.
Loved
Onboarding
Complaints
Advanced settings are buried
Straightforward and fast
It scaled with us from two seats to eleven without a repricing conversation.
Loved
Price
Complaints
Mobile experience
Good fit for a small team
Fast, and it stays fast as our volume grows. That is rarer than it should be.
Loved
Reliability
Complaints
Reporting depth
Good fit for a small team
Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.
Loved
Performance
Complaints
Reporting depth
Problems reported (2)
Audit log omits deletions
Created and updated events are recorded but deletions are not, which leaves a gap in the trail during a compliance review.
Webhook retries deliver a duplicate payload
A failed webhook is retried without an idempotency key, so downstream systems process the same event twice.