BetterSaaS

Dmitri Iyer

VerifiedContributor

@dmitriiyer · contributing since Mar 7, 2026

118

Reputation

10

Reviews written

1

Problems reported

43

Helpful votes

Reviews (10)

Dmitri IyerVerified user2mo ago
Draftboardfor Interface Design Tools

Better than what we left

We evaluated four options and picked this one on support responsiveness. No regrets.

Loved

Support responsiveness

Complaints

Documentation

4 found this helpful
Dmitri IyerVerified user2mo ago
Canvaslyfor Digital Whiteboards

Held up as we grew

Fast, and it stays fast as our volume grows. That is rarer than it should be.

Loved

Price

Complaints

Price at the top tier

4 found this helpful
Dmitri IyerVerified user3mo ago
Lanternafor Observability Tools

Solid, with a couple of rough edges

Would recommend for a small team. Larger orgs will want the higher tier.

Loved

Ease of use

Complaints

Reporting depth

5 found this helpful
Dmitri IyerUnverified5mo ago
Ticketwellfor Help Desk

Worth the switch

We use maybe sixty percent of it. That sixty percent works very well.

Loved

Reporting

6 found this helpful
Dmitri IyerUnverified10mo ago
Relaylinefor CRM Software

Fine, not flashy

Took a couple of weeks to settle into it. Worth pushing through the first fortnight.

Loved

Performance

Complaints

Price at the top tier

7 found this helpful
Dmitri IyerUnverified1y ago
Metricbasefor Business Intelligence

Sensible defaults

We evaluated four options and picked this one on support responsiveness. No regrets.

Loved

Support responsiveness

Complaints

Documentation

3 found this helpful
Dmitri IyerVerified user1y ago
Commonsfor Team Collaboration

Held up as we grew

Support answered within a few hours both times I needed them.

Loved

Reporting

Complaints

Reporting depth

4 found this helpful
Dmitri IyerVerified user1y ago
Backlogicfor Issue Tracking

Sensible defaults

The API is clean and documented, which made our integration a one-day job.

Loved

Reliability

Complaints

Mobile experience

8 found this helpful

Showing 8 of 10 reviews.

Problems reported (1)