Yuki Novak

Good fit for a small team

We evaluated four options and picked this one on support responsiveness. No regrets.

Support is the differentiator

The reporting finally gave our lead something to take into the monthly review.

Support is the differentiator

It scaled with us from two seats to eleven without a repricing conversation.

Support is the differentiator

Not perfect, but every problem we have raised got an answer and most got fixed.

Support is the differentiator

Support answered within a few hours both times I needed them.

Fine, not flashy

Good value at our size. I would want more depth if we doubled the team.

Sensible defaults

Would recommend for a small team. Larger orgs will want the higher tier.

Better than what we left

We had one billing mix-up which was corrected the same week without argument.