Leila Ferreira
VerifiedTrusted Reviewer@leilaferreira · contributing since Jul 17, 2025
454
Reputation
15
Reviews written
0
Problems reported
50
Helpful votes
Reviews (15)
Better than what we left
We evaluated four options and picked this one on support responsiveness. No regrets.
Loved
Reporting
Complaints
Limited integrations
Sensible defaults
A few rough edges in the UI, but the underlying engine is dependable.
Loved
Performance
Complaints
Limited integrations
Support is the differentiator
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Integrations
Complaints
Reporting depth
Good fit for a small team
We had one billing mix-up which was corrected the same week without argument.
Loved
Ease of use
Complaints
Mobile experience
Reliable day to day
Reliable. In four months we have had one short outage and it was communicated properly.
Loved
Reporting
Complaints
Occasional slow support
Support is the differentiator
Fine for what we need. Not the most powerful option but the least annoying.
Loved
Performance
Complaints
Occasional slow support
Fine, not flashy
Reliable. In four months we have had one short outage and it was communicated properly.
Loved
Onboarding
Complaints
Mobile experience
Held up as we grew
Took a couple of weeks to settle into it. Worth pushing through the first fortnight.
Loved
Price
Complaints
Price at the top tier
Showing 8 of 15 reviews.