Clara Osei
VerifiedCategory Expert@claraosei · contributing since Nov 29, 2024
899
Reputation
13
Reviews written
2
Problems reported
46
Helpful votes
Reviews (13)
Does the job without drama
Easy to hand over to a junior marketer, which was the deciding factor for us.
Loved
Performance
Complaints
Mobile experience
Fine, not flashy
We had one billing mix-up which was corrected the same week without argument.
Loved
Ease of use
Complaints
Reporting depth
Sensible defaults
Not perfect, but every problem we have raised got an answer and most got fixed.
Loved
Performance
Complaints
Reporting depth
Does the job without drama
Not perfect, but every problem we have raised got an answer and most got fixed.
Loved
Performance
Complaints
Limited integrations
Good fit for a small team
It scaled with us from two seats to eleven without a repricing conversation.
Loved
Reporting
Complaints
Price at the top tier
Straightforward and fast
Reliable. In four months we have had one short outage and it was communicated properly.
Loved
Reliability
Complaints
Price at the top tier
Straightforward and fast
Took a couple of weeks to settle into it. Worth pushing through the first fortnight.
Loved
Performance
Complaints
Price at the top tier
Replaced two tools with this
We use maybe sixty percent of it. That sixty percent works very well.
Loved
Reporting
Showing 8 of 13 reviews.
Problems reported (2)
Sorting differs between the list and the export
The exported file does not preserve the sort order shown on screen, so the two disagree when compared side by side.
Billing page shows the wrong currency
Accounts billed in EUR see totals rendered with a dollar sign, though the amount charged is correct.