Vera Larsen
VerifiedTrusted Reviewer@veralarsen · contributing since Dec 14, 2024
591
Reputation
13
Reviews written
2
Problems reported
57
Helpful votes
Reviews (13)
Solid, with a couple of rough edges
It scaled with us from two seats to eleven without a repricing conversation.
Loved
Onboarding
Sensible defaults
Would recommend for a small team. Larger orgs will want the higher tier.
Loved
Integrations
Complaints
Reporting depth
Straightforward and fast
We use maybe sixty percent of it. That sixty percent works very well.
Loved
Support responsiveness
Does the job without drama
It scaled with us from two seats to eleven without a repricing conversation.
Loved
Onboarding
Complaints
Occasional slow support
Good fit for a small team
It scaled with us from two seats to eleven without a repricing conversation.
Loved
Price
Complaints
Mobile experience
Support is the differentiator
We evaluated four options and picked this one on support responsiveness. No regrets.
Loved
Reporting
Complaints
Occasional slow support
Fine, not flashy
Not perfect, but every problem we have raised got an answer and most got fixed.
Loved
Integrations
Complaints
Documentation
Support is the differentiator
Fast, and it stays fast as our volume grows. That is rarer than it should be.
Loved
Price
Complaints
Mobile experience
Showing 8 of 13 reviews.
Problems reported (2)
Two-factor reset loops on some domains
The 2FA reset link returns to the login screen instead of completing, affecting users on domains with a strict mail policy.
CSV export times out on large accounts
Exporting more than about 50,000 rows returns a gateway timeout. Smaller exports complete normally.