Ondine Vega
VerifiedContributor@ondinevega · contributing since Oct 24, 2025
332
Reputation
10
Reviews written
2
Problems reported
29
Helpful votes
Reviews (10)
Straightforward and fast
Stable and predictable. I have stopped thinking about it, which is the compliment.
Loved
Performance
Complaints
Advanced settings are buried
Support is the differentiator
It scaled with us from two seats to eleven without a repricing conversation.
Loved
Performance
Complaints
Reporting depth
Does the job without drama
We use maybe sixty percent of it. That sixty percent works very well.
Loved
Integrations
Complaints
Documentation
Solid, with a couple of rough edges
Good product held back slightly by thin documentation on the advanced features.
Loved
Reporting
Complaints
Reporting depth
Sensible defaults
Fast, and it stays fast as our volume grows. That is rarer than it should be.
Loved
Ease of use
Complaints
Price at the top tier
Fine, not flashy
The API is clean and documented, which made our integration a one-day job.
Loved
Integrations
Complaints
Limited integrations
Better than what we left
Would recommend for a small team. Larger orgs will want the higher tier.
Loved
Performance
Complaints
Documentation
Solid, with a couple of rough edges
The core workflow is well thought through. Some of the settings are buried.
Loved
Price
Complaints
Price at the top tier
Showing 8 of 10 reviews.
Problems reported (2)
Sorting differs between the list and the export
The exported file does not preserve the sort order shown on screen, so the two disagree when compared side by side.
Rapid submit creates duplicate records
Double-clicking the save button creates two records because the control is not disabled while the request is in flight.