Sofia Osei
VerifiedTrusted Reviewer@sofiaosei · contributing since Dec 25, 2024
451
Reputation
13
Reviews written
1
Problems reported
45
Helpful votes
Reviews (13)
Support is the differentiator
Fine for what we need. Not the most powerful option but the least annoying.
Loved
Integrations
Complaints
Reporting depth
Replaced two tools with this
Not perfect, but every problem we have raised got an answer and most got fixed.
Loved
Integrations
Worth the switch
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Price
Complaints
Reporting depth
Good fit for a small team
We use maybe sixty percent of it. That sixty percent works very well.
Loved
Support responsiveness
Complaints
Price at the top tier
Straightforward and fast
Migration was smoother than the last two tools we tried. Data came across intact.
Loved
Onboarding
Complaints
Occasional slow support
Support is the differentiator
Good product held back slightly by thin documentation on the advanced features.
Loved
Onboarding
Complaints
Advanced settings are buried
Reliable day to day
We use maybe sixty percent of it. That sixty percent works very well.
Loved
Price
Complaints
Advanced settings are buried
Replaced two tools with this
Stable and predictable. I have stopped thinking about it, which is the compliment.
Loved
Price
Showing 8 of 13 reviews.