Rhea Moreau
VerifiedNewcomer@rheamoreau · contributing since Apr 18, 2026
20
Reputation
13
Reviews written
3
Problems reported
60
Helpful votes
Reviews (13)
Better than what we left
Support answered within a few hours both times I needed them.
Loved
Ease of use
Complaints
Reporting depth
Good fit for a small team
Six months in and it still does the job. Nothing surprising, which is the point.
Loved
Reliability
Complaints
Price at the top tier
Reliable day to day
Stable and predictable. I have stopped thinking about it, which is the compliment.
Loved
Price
Complaints
Limited integrations
Sensible defaults
The core workflow is well thought through. Some of the settings are buried.
Loved
Performance
Complaints
Price at the top tier
Replaced two tools with this
It scaled with us from two seats to eleven without a repricing conversation.
Loved
Price
Complaints
Documentation
Held up as we grew
We had one billing mix-up which was corrected the same week without argument.
Loved
Ease of use
Complaints
Mobile experience
Worth the switch
Would recommend for a small team. Larger orgs will want the higher tier.
Loved
Onboarding
Complaints
Limited integrations
Better than what we left
Pricing is honest and the free tier was enough to prove it before we paid.
Loved
Performance
Complaints
Limited integrations
Showing 8 of 13 reviews.
Problems reported (3)
Webhook retries deliver a duplicate payload
A failed webhook is retried without an idempotency key, so downstream systems process the same event twice.
API responses omit rate-limit headers
There is no way to see remaining quota before being throttled, so clients can only back off after a 429.
Mobile layout breaks on long titles
Titles over roughly 60 characters overflow their container on small screens and push the action buttons off-screen.