Sofia Costa
Trusted Reviewer@sofiacosta · contributing since Sep 12, 2025
480
Reputation
11
Reviews written
0
Problems reported
44
Helpful votes
Reviews (11)
Worth the switch
Not perfect, but every problem we have raised got an answer and most got fixed.
Loved
Reporting
Complaints
Occasional slow support
Support is the differentiator
The API is clean and documented, which made our integration a one-day job.
Loved
Integrations
Complaints
Price at the top tier
Solid, with a couple of rough edges
Does what it says. The onboarding was better than I expected for the price.
Loved
Reporting
Reliable day to day
We use maybe sixty percent of it. That sixty percent works very well.
Loved
Onboarding
Complaints
Documentation
Does the job without drama
Migration was smoother than the last two tools we tried. Data came across intact.
Loved
Price
Complaints
Reporting depth
Does the job without drama
Support answered within a few hours both times I needed them.
Loved
Reporting
Complaints
Price at the top tier
Fine, not flashy
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Onboarding
Complaints
Documentation
Held up as we grew
Six months in and it still does the job. Nothing surprising, which is the point.
Loved
Onboarding
Complaints
Limited integrations
Showing 8 of 11 reviews.