Reviews, tied to the job they were written for

Good fit for a small team

We had one billing mix-up which was corrected the same week without argument.

Better than what we left

A few rough edges in the UI, but the underlying engine is dependable.

Worth the switch

Does what it says. The onboarding was better than I expected for the price.

Better than what we left

Good product held back slightly by thin documentation on the advanced features.

Straightforward and fast

Not perfect, but every problem we have raised got an answer and most got fixed.

Held up as we grew

Pricing is honest and the free tier was enough to prove it before we paid.

Support is the differentiator

Good product held back slightly by thin documentation on the advanced features.

Reliable day to day

Would recommend for a small team. Larger orgs will want the higher tier.

Support is the differentiator

The reporting finally gave our lead something to take into the monthly review.

Does the job without drama

Reliable. In four months we have had one short outage and it was communicated properly.

Solid, with a couple of rough edges

We evaluated four options and picked this one on support responsiveness. No regrets.

Fine, not flashy

Took a couple of weeks to settle into it. Worth pushing through the first fortnight.

Held up as we grew

It scaled with us from two seats to eleven without a repricing conversation.

Replaced two tools with this

Migration was smoother than the last two tools we tried. Data came across intact.

Sensible defaults

We use maybe sixty percent of it. That sixty percent works very well.

Does the job without drama

Fine for what we need. Not the most powerful option but the least annoying.

Replaced two tools with this

A few rough edges in the UI, but the underlying engine is dependable.

Fine, not flashy

The reporting finally gave our lead something to take into the monthly review.

Does the job without drama

Stable and predictable. I have stopped thinking about it, which is the compliment.

Replaced two tools with this

Six months in and it still does the job. Nothing surprising, which is the point.

Does the job without drama

Not perfect, but every problem we have raised got an answer and most got fixed.

Fine, not flashy

Not perfect, but every problem we have raised got an answer and most got fixed.

Worth the switch

Reliable. In four months we have had one short outage and it was communicated properly.

Replaced two tools with this

Six months in and it still does the job. Nothing surprising, which is the point.