Leila Osei
VerifiedTrusted Reviewer@leilaosei · contributing since Jul 13, 2025
525
Reputation
7
Reviews written
1
Problems reported
31
Helpful votes
Reviews (7)
Better than what we left
We evaluated four options and picked this one on support responsiveness. No regrets.
Loved
Onboarding
Complaints
Mobile experience
Does the job without drama
Reliable. In four months we have had one short outage and it was communicated properly.
Loved
Price
Sensible defaults
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Performance
Complaints
Limited integrations
Solid, with a couple of rough edges
Good product held back slightly by thin documentation on the advanced features.
Loved
Reliability
Complaints
Documentation
Sensible defaults
We had one billing mix-up which was corrected the same week without argument.
Loved
Onboarding
Complaints
Limited integrations
Worth the switch
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Reporting
Complaints
Price at the top tier
Replaced two tools with this
The core workflow is well thought through. Some of the settings are buried.
Loved
Integrations
Complaints
Reporting depth