Clara Duarte
VerifiedContributor@claraduarte · contributing since Jul 23, 2025
342
Reputation
9
Reviews written
1
Problems reported
36
Helpful votes
Reviews (9)
Replaced two tools with this
The reporting finally gave our lead something to take into the monthly review.
Loved
Reporting
Complaints
Mobile experience
Better than what we left
The API is clean and documented, which made our integration a one-day job.
Loved
Reliability
Complaints
Limited integrations
Held up as we grew
It scaled with us from two seats to eleven without a repricing conversation.
Loved
Ease of use
Complaints
Advanced settings are buried
Straightforward and fast
Fast, and it stays fast as our volume grows. That is rarer than it should be.
Loved
Price
Complaints
Occasional slow support
Better than what we left
Support answered within a few hours both times I needed them.
Loved
Integrations
Complaints
Mobile experience
Solid, with a couple of rough edges
We had one billing mix-up which was corrected the same week without argument.
Loved
Reliability
Good fit for a small team
Fine for what we need. Not the most powerful option but the least annoying.
Loved
Support responsiveness
Complaints
Price at the top tier
Support is the differentiator
Fine for what we need. Not the most powerful option but the least annoying.
Loved
Ease of use
Complaints
Occasional slow support
Showing 8 of 9 reviews.