Billwave
UnclaimedRecurring billing without an engineer.
BetterScore
Avg rating
4.5
30 reviews · 21 verified
Would recommend
93%
4★ and above
Resolution rate
100%
3 of 3 problems
Median first response
5h
100% of problems answered
Open problems
0
0 users affected
About
Billwave manages subscriptions, proration and tax from a dashboard, so pricing changes stop requiring a release.
Use-case ranks
A product can rank very differently depending on the job it is being judged for.
Score breakdown
How the BetterScore of 85.3 in Invoicing Tools is composed.
Verified rating, recommendation rate, sentiment
Resolved rate, response speed, user confirmation
Verified users, depth, anomaly checks
Primary-use votes, workflow match
Helpful replies, Q&A, founder participation
Recent improvements, sentiment trend, release activity
Follows, saves, likes, qualified profile visits
Confidence: medium. Sponsored placements contribute zero points to this score.
Loved for, and complained about
Themes extracted from verified review pros and cons.
Loved for
- · Reporting
- · Support responsiveness
- · Integrations
- · Performance
- · Onboarding
- · Ease of use
- · Price
- · Reliability
Common complaints
- · Limited integrations
- · Documentation
- · Advanced settings are buried
- · Price at the top tier
- · Reporting depth
- · Mobile experience
- · Occasional slow support
Problems
The public issue record. Open problems are as informative as resolved ones — so is how fast the company answered.
Open
0
Resolved
3
User-confirmed
1
Median resolution
8d
Webhook retries deliver a duplicate payload
A failed webhook is retried without an idempotency key, so downstream systems process the same event twice.
CSV export times out on large accounts
Exporting more than about 50,000 rows returns a gateway timeout. Smaller exports complete normally.
Keyboard focus is lost after closing a dialog
Focus returns to the top of the page rather than the triggering control, which makes keyboard-only navigation slow.
Reviews
21 of 30 reviews come from verified users.
4.5
30 reviews
Better than what we left
A few rough edges in the UI, but the underlying engine is dependable.
Loved
Reporting
Better than what we left
Good product held back slightly by thin documentation on the advanced features.
Loved
Support responsiveness
Complaints
Limited integrations
Good fit for a small team
The core workflow is well thought through. Some of the settings are buried.
Loved
Integrations
Complaints
Documentation
Held up as we grew
Pricing is honest and the free tier was enough to prove it before we paid.
Loved
Performance
Complaints
Limited integrations