Karim Bakker
VerifiedCategory Expert@karimbakker · contributing since Jun 19, 2026
888
Reputation
11
Reviews written
2
Problems reported
46
Helpful votes
Reviews (11)
Worth the switch
Does what it says. The onboarding was better than I expected for the price.
Loved
Support responsiveness
Complaints
Reporting depth
Replaced two tools with this
Good value at our size. I would want more depth if we doubled the team.
Loved
Support responsiveness
Complaints
Price at the top tier
Solid, with a couple of rough edges
The templates saved us more time than I expected. Small thing, big effect.
Loved
Reporting
Complaints
Advanced settings are buried
Better than what we left
Good product held back slightly by thin documentation on the advanced features.
Loved
Integrations
Complaints
Occasional slow support
Good fit for a small team
Reliable. In four months we have had one short outage and it was communicated properly.
Loved
Performance
Complaints
Occasional slow support
Held up as we grew
The core workflow is well thought through. Some of the settings are buried.
Loved
Performance
Does the job without drama
Good value at our size. I would want more depth if we doubled the team.
Loved
Support responsiveness
Complaints
Reporting depth
Fine, not flashy
A few rough edges in the UI, but the underlying engine is dependable.
Loved
Reporting
Complaints
Advanced settings are buried
Showing 8 of 11 reviews.
Problems reported (2)
Recurring items shift by an hour across DST
Items scheduled before a daylight-saving change fire an hour out afterwards, which breaks anything time-sensitive.
Recurring items shift by an hour across DST
Items scheduled before a daylight-saving change fire an hour out afterwards, which breaks anything time-sensitive.