Duebox
UnclaimedInvoices, reminders and dunning on autopilot.
BetterScore
Avg rating
4.2
21 reviews · 18 verified
Would recommend
90%
4★ and above
Resolution rate
100%
3 of 3 problems
Median first response
20h
100% of problems answered
Open problems
0
0 users affected
About
Duebox chases unpaid invoices on a schedule you set, and reports how much of your receivable it actually recovered.
Use-case ranks
A product can rank very differently depending on the job it is being judged for.
Score breakdown
How the BetterScore of 82.8 in Invoicing Tools is composed.
Verified rating, recommendation rate, sentiment
Resolved rate, response speed, user confirmation
Verified users, depth, anomaly checks
Primary-use votes, workflow match
Helpful replies, Q&A, founder participation
Recent improvements, sentiment trend, release activity
Follows, saves, likes, qualified profile visits
Confidence: medium. Sponsored placements contribute zero points to this score.
Loved for, and complained about
Themes extracted from verified review pros and cons.
Loved for
- · Ease of use
- · Support responsiveness
- · Reporting
- · Price
- · Performance
- · Integrations
- · Reliability
Common complaints
- · Documentation
- · Reporting depth
- · Limited integrations
- · Price at the top tier
- · Mobile experience
- · Advanced settings are buried
- · Occasional slow support
Problems
The public issue record. Open problems are as informative as resolved ones — so is how fast the company answered.
Open
0
Resolved
3
User-confirmed
3
Median resolution
19d
Search returns stale results after a rename
Renaming an item leaves the old name in the search index for several hours, so colleagues cannot find it by its current name.
Webhook retries deliver a duplicate payload
A failed webhook is retried without an idempotency key, so downstream systems process the same event twice.
Sorting differs between the list and the export
The exported file does not preserve the sort order shown on screen, so the two disagree when compared side by side.
Reviews
18 of 21 reviews come from verified users.
4.2
21 reviews
Good fit for a small team
We had one billing mix-up which was corrected the same week without argument.
Loved
Ease of use
Complaints
Documentation
Worth the switch
Does what it says. The onboarding was better than I expected for the price.
Loved
Support responsiveness
Complaints
Reporting depth
Straightforward and fast
Not perfect, but every problem we have raised got an answer and most got fixed.
Loved
Reporting
Complaints
Documentation
Does the job without drama
Reliable. In four months we have had one short outage and it was communicated properly.
Loved
Price