Gridwork reviews

Sensible defaults

The templates saved us more time than I expected. Small thing, big effect.

Straightforward and fast

The core workflow is well thought through. Some of the settings are buried.

Held up as we grew

The reporting finally gave our lead something to take into the monthly review.

Reliable day to day

Support answered within a few hours both times I needed them.

Good fit for a small team

Six months in and it still does the job. Nothing surprising, which is the point.

Held up as we grew

Fast, and it stays fast as our volume grows. That is rarer than it should be.

Solid, with a couple of rough edges

A few rough edges in the UI, but the underlying engine is dependable.

Reliable day to day

We use maybe sixty percent of it. That sixty percent works very well.

Worth the switch

Does what it says. The onboarding was better than I expected for the price.

Reliable day to day

The templates saved us more time than I expected. Small thing, big effect.

Fine, not flashy

Reliable. In four months we have had one short outage and it was communicated properly.

Solid, with a couple of rough edges

Good value at our size. I would want more depth if we doubled the team.

Reliable day to day

Took a couple of weeks to settle into it. Worth pushing through the first fortnight.

Fine, not flashy

Fine for what we need. Not the most powerful option but the least annoying.

Good fit for a small team

Fine for what we need. Not the most powerful option but the least annoying.

Solid, with a couple of rough edges

The templates saved us more time than I expected. Small thing, big effect.

Held up as we grew

We evaluated four options and picked this one on support responsiveness. No regrets.

Replaced two tools with this

Reliable. In four months we have had one short outage and it was communicated properly.

Better than what we left

We use maybe sixty percent of it. That sixty percent works very well.

Straightforward and fast

Would recommend for a small team. Larger orgs will want the higher tier.

Does the job without drama

Fast, and it stays fast as our volume grows. That is rarer than it should be.

Worth the switch

Good product held back slightly by thin documentation on the advanced features.

Straightforward and fast

We had one billing mix-up which was corrected the same week without argument.

Better than what we left

Stable and predictable. I have stopped thinking about it, which is the compliment.