Karim Bauer
VerifiedContributor@karimbauer · contributing since May 31, 2026
163
Reputation
15
Reviews written
0
Problems reported
66
Helpful votes
Reviews (15)
Solid, with a couple of rough edges
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Support responsiveness
Complaints
Documentation
Support is the differentiator
The templates saved us more time than I expected. Small thing, big effect.
Loved
Ease of use
Complaints
Reporting depth
Reliable day to day
We had one billing mix-up which was corrected the same week without argument.
Loved
Price
Complaints
Price at the top tier
Better than what we left
We had one billing mix-up which was corrected the same week without argument.
Loved
Performance
Complaints
Price at the top tier
Better than what we left
The core workflow is well thought through. Some of the settings are buried.
Loved
Price
Complaints
Occasional slow support
Good fit for a small team
Fine for what we need. Not the most powerful option but the least annoying.
Loved
Integrations
Complaints
Advanced settings are buried
Replaced two tools with this
Six months in and it still does the job. Nothing surprising, which is the point.
Loved
Support responsiveness
Complaints
Price at the top tier
Better than what we left
We had one billing mix-up which was corrected the same week without argument.
Loved
Reporting
Complaints
Price at the top tier
Showing 8 of 15 reviews.