Mei Chen
VerifiedTrusted Reviewer@meichen · contributing since May 3, 2025
696
Reputation
7
Reviews written
0
Problems reported
22
Helpful votes
Reviews (7)
Support is the differentiator
Reliable. In four months we have had one short outage and it was communicated properly.
Loved
Ease of use
Complaints
Documentation
Worth the switch
Easy to hand over to a junior marketer, which was the deciding factor for us.
Loved
Price
Complaints
Limited integrations
Better than what we left
Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.
Loved
Integrations
Complaints
Price at the top tier
Held up as we grew
We evaluated four options and picked this one on support responsiveness. No regrets.
Loved
Reporting
Complaints
Limited integrations
Reliable day to day
Took a couple of weeks to settle into it. Worth pushing through the first fortnight.
Loved
Onboarding
Complaints
Price at the top tier
Does the job without drama
Good product held back slightly by thin documentation on the advanced features.
Loved
Price
Complaints
Advanced settings are buried