BetterSaaS

Mei Chen

VerifiedTrusted Reviewer

@meichen · contributing since May 3, 2025

696

Reputation

7

Reviews written

0

Problems reported

22

Helpful votes

Reviews (7)

Mei ChenVerified user4mo ago
Inkhousefor Newsletter Platforms

Support is the differentiator

Reliable. In four months we have had one short outage and it was communicated properly.

Loved

Ease of use

Complaints

Documentation

1 found this helpful
Mei ChenUnverified7mo ago
Pagewisefor Website Analytics

Worth the switch

Easy to hand over to a junior marketer, which was the deciding factor for us.

Loved

Price

Complaints

Limited integrations

5 found this helpful
Mei ChenVerified user9mo ago
Relaylinefor CRM Software

Better than what we left

Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.

Loved

Integrations

Complaints

Price at the top tier

6 found this helpful
Mei ChenVerified user1y ago
Gridworkfor Project Management

Held up as we grew

We evaluated four options and picked this one on support responsiveness. No regrets.

Loved

Reporting

Complaints

Limited integrations

7 found this helpful
Mei ChenVerified user1y ago
Sendhavenfor Email Marketing

Reliable day to day

Took a couple of weeks to settle into it. Worth pushing through the first fortnight.

Loved

Onboarding

Complaints

Price at the top tier

1 found this helpful
Mei ChenVerified user1y ago
Beaconfor Project Management

Does the job without drama

Good product held back slightly by thin documentation on the advanced features.

Loved

Price

Complaints

Advanced settings are buried

0 found this helpful
Mei ChenVerified user1y ago
Ledgerlyfor Accounting Software

Fine, not flashy

Six months in and it still does the job. Nothing surprising, which is the point.

Loved

Integrations

Complaints

Limited integrations

2 found this helpful