Ivy Haddad
VerifiedTrusted Reviewer@ivyhaddad · contributing since Dec 31, 2024
598
Reputation
10
Reviews written
1
Problems reported
42
Helpful votes
Reviews (10)
Support is the differentiator
We had one billing mix-up which was corrected the same week without argument.
Loved
Reporting
Complaints
Limited integrations
Worth the switch
Took a couple of weeks to settle into it. Worth pushing through the first fortnight.
Loved
Reliability
Complaints
Limited integrations
Reliable day to day
We use maybe sixty percent of it. That sixty percent works very well.
Loved
Onboarding
Complaints
Mobile experience
Better than what we left
Migration was smoother than the last two tools we tried. Data came across intact.
Loved
Reliability
Complaints
Reporting depth
Good fit for a small team
The API is clean and documented, which made our integration a one-day job.
Loved
Price
Complaints
Documentation
Sensible defaults
Good product held back slightly by thin documentation on the advanced features.
Loved
Onboarding
Complaints
Occasional slow support
Reliable day to day
A few rough edges in the UI, but the underlying engine is dependable.
Loved
Reliability
Complaints
Advanced settings are buried
Does the job without drama
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Price
Complaints
Mobile experience
Showing 8 of 10 reviews.