Theo Osei
VerifiedContributor@theoosei · contributing since Jul 10, 2025
338
Reputation
9
Reviews written
2
Problems reported
45
Helpful votes
Reviews (9)
Does the job without drama
It scaled with us from two seats to eleven without a repricing conversation.
Loved
Price
Complaints
Reporting depth
Replaced two tools with this
The API is clean and documented, which made our integration a one-day job.
Loved
Performance
Fine, not flashy
We had one billing mix-up which was corrected the same week without argument.
Loved
Support responsiveness
Complaints
Reporting depth
Solid, with a couple of rough edges
We use maybe sixty percent of it. That sixty percent works very well.
Loved
Performance
Complaints
Occasional slow support
Good fit for a small team
Fine for what we need. Not the most powerful option but the least annoying.
Loved
Support responsiveness
Complaints
Limited integrations
Solid, with a couple of rough edges
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Integrations
Complaints
Mobile experience
Better than what we left
Fine for what we need. Not the most powerful option but the least annoying.
Loved
Reporting
Complaints
Documentation
Showing 8 of 9 reviews.
Problems reported (2)
CSV export times out on large accounts
Exporting more than about 50,000 rows returns a gateway timeout. Smaller exports complete normally.
Bulk actions silently skip archived records
Selecting all and applying a bulk action reports success but quietly excludes archived records, with no indication in the result.