Ondine Larsen
VerifiedContributor@ondinelarsen · contributing since Dec 9, 2024
285
Reputation
11
Reviews written
2
Problems reported
37
Helpful votes
Reviews (11)
Straightforward and fast
A few rough edges in the UI, but the underlying engine is dependable.
Loved
Price
Complaints
Limited integrations
Held up as we grew
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Support responsiveness
Complaints
Documentation
Sensible defaults
The templates saved us more time than I expected. Small thing, big effect.
Loved
Reliability
Complaints
Documentation
Worth the switch
It scaled with us from two seats to eleven without a repricing conversation.
Loved
Reliability
Complaints
Documentation
Better than what we left
The reporting finally gave our lead something to take into the monthly review.
Loved
Ease of use
Complaints
Mobile experience
Support is the differentiator
A few rough edges in the UI, but the underlying engine is dependable.
Loved
Onboarding
Complaints
Limited integrations
Fine, not flashy
Fine for what we need. Not the most powerful option but the least annoying.
Loved
Reliability
Complaints
Advanced settings are buried
Good fit for a small team
Stable and predictable. I have stopped thinking about it, which is the compliment.
Loved
Price
Complaints
Documentation
Showing 8 of 11 reviews.
Problems reported (2)
Recurring items shift by an hour across DST
Items scheduled before a daylight-saving change fire an hour out afterwards, which breaks anything time-sensitive.
Bulk actions silently skip archived records
Selecting all and applying a bulk action reports success but quietly excludes archived records, with no indication in the result.