Clara Mensah
VerifiedTrusted Reviewer@claramensah · contributing since May 6, 2026
550
Reputation
9
Reviews written
2
Problems reported
39
Helpful votes
Reviews (9)
Reliable day to day
It scaled with us from two seats to eleven without a repricing conversation.
Loved
Support responsiveness
Complaints
Limited integrations
Fine, not flashy
Stable and predictable. I have stopped thinking about it, which is the compliment.
Loved
Reporting
Complaints
Limited integrations
Replaced two tools with this
Fine for what we need. Not the most powerful option but the least annoying.
Loved
Price
Complaints
Price at the top tier
Sensible defaults
We evaluated four options and picked this one on support responsiveness. No regrets.
Loved
Price
Solid, with a couple of rough edges
It scaled with us from two seats to eleven without a repricing conversation.
Loved
Reporting
Complaints
Documentation
Good fit for a small team
A few rough edges in the UI, but the underlying engine is dependable.
Loved
Reporting
Complaints
Occasional slow support
Replaced two tools with this
The templates saved us more time than I expected. Small thing, big effect.
Loved
Performance
Complaints
Price at the top tier
Support is the differentiator
We evaluated four options and picked this one on support responsiveness. No regrets.
Loved
Ease of use
Complaints
Documentation
Showing 8 of 9 reviews.
Problems reported (2)
Rapid submit creates duplicate records
Double-clicking the save button creates two records because the control is not disabled while the request is in flight.
CSV export times out on large accounts
Exporting more than about 50,000 rows returns a gateway timeout. Smaller exports complete normally.