What actually goes wrong

Journeys pause silently when a CRM token expires

An expired Salesforce token pauses every journey without an alert. We lost four days of lifecycle sends.

Warehouse sync duplicates rows after a failed run

A failed sync retries without a dedupe key, so the target table gains duplicate rows for the failed window.

Deleted members still appear in reports

Removed users continue to show in historical reporting with no indication they no longer have access.

QR codes generated before June scan to a dead domain

QR codes created on the legacy domain stopped resolving after the domain migration. Printed material is now dead.

Audit log omits deletions

Created and updated events are recorded but deletions are not, which leaves a gap in the trail during a compliance review.

Webhook retries deliver a duplicate payload

A failed webhook is retried without an idempotency key, so downstream systems process the same event twice.

Paid post paywall renders below the fold on iOS Safari

The paywall block appears after the full post body on iOS Safari, so the whole article is readable for free.

Rapid submit creates duplicate records

Double-clicking the save button creates two records because the control is not disabled while the request is in flight.

Search returns stale results after a rename

Renaming an item leaves the old name in the search index for several hours, so colleagues cannot find it by its current name.

CSV export times out on large accounts

Exporting more than about 50,000 rows returns a gateway timeout. Smaller exports complete normally.

Two-factor reset email never arrives on custom domains

Users on a company domain with a strict DMARC policy do not receive the 2FA reset email. Support had to reset manually.

Two-factor reset loops on some domains

The 2FA reset link returns to the login screen instead of completing, affecting users on domains with a strict mail policy.

Attachment upload fails above 25MB

Uploads over 25MB fail near completion with a generic error rather than being rejected up front with the limit stated.

Sorting differs between the list and the export

The exported file does not preserve the sort order shown on screen, so the two disagree when compared side by side.

Bulk actions silently skip archived records

Selecting all and applying a bulk action reports success but quietly excludes archived records, with no indication in the result.

CSV export times out on large accounts

Exporting more than about 50,000 rows returns a gateway timeout. Smaller exports complete normally.

Email notifications stop after an SSO change

Switching the workspace to SSO silently unsubscribes existing members from all notification email until they re-save preferences.

Rapid submit creates duplicate records

Double-clicking the save button creates two records because the control is not disabled while the request is in flight.

Bulk actions silently skip archived records

Selecting all and applying a bulk action reports success but quietly excludes archived records, with no indication in the result.

Audit log omits deletions

Created and updated events are recorded but deletions are not, which leaves a gap in the trail during a compliance review.

Filters reset when navigating back

Opening a record and pressing back clears every applied filter, so working through a filtered list means reapplying filters each time.

Permissions do not apply to nested items

Restricting a parent container leaves items nested inside it readable by anyone with a direct link.

Email notifications stop after an SSO change

Switching the workspace to SSO silently unsubscribes existing members from all notification email until they re-save preferences.

CSV export times out on large accounts

Exporting more than about 50,000 rows returns a gateway timeout. Smaller exports complete normally.

Webhook retries deliver a duplicate payload

A failed webhook is retried without an idempotency key, so downstream systems process the same event twice.

Sorting differs between the list and the export

The exported file does not preserve the sort order shown on screen, so the two disagree when compared side by side.

Filters reset when navigating back

Opening a record and pressing back clears every applied filter, so working through a filtered list means reapplying filters each time.

Rapid submit creates duplicate records

Double-clicking the save button creates two records because the control is not disabled while the request is in flight.

Permissions do not apply to nested items

Restricting a parent container leaves items nested inside it readable by anyone with a direct link.

Bulk actions silently skip archived records

Selecting all and applying a bulk action reports success but quietly excludes archived records, with no indication in the result.

API responses omit rate-limit headers

There is no way to see remaining quota before being throttled, so clients can only back off after a 429.

Sorting differs between the list and the export

The exported file does not preserve the sort order shown on screen, so the two disagree when compared side by side.

Bulk actions silently skip archived records

Selecting all and applying a bulk action reports success but quietly excludes archived records, with no indication in the result.

Deleted members still appear in reports

Removed users continue to show in historical reporting with no indication they no longer have access.

Mobile layout breaks on long titles

Titles over roughly 60 characters overflow their container on small screens and push the action buttons off-screen.

Attachment upload fails above 25MB

Uploads over 25MB fail near completion with a generic error rather than being rejected up front with the limit stated.

Rapid submit creates duplicate records

Double-clicking the save button creates two records because the control is not disabled while the request is in flight.

Rapid submit creates duplicate records

Double-clicking the save button creates two records because the control is not disabled while the request is in flight.

Bulk actions silently skip archived records

Selecting all and applying a bulk action reports success but quietly excludes archived records, with no indication in the result.

Two-factor reset loops on some domains

The 2FA reset link returns to the login screen instead of completing, affecting users on domains with a strict mail policy.

Two-factor reset loops on some domains

The 2FA reset link returns to the login screen instead of completing, affecting users on domains with a strict mail policy.

Deleted members still appear in reports

Removed users continue to show in historical reporting with no indication they no longer have access.

Sorting differs between the list and the export

The exported file does not preserve the sort order shown on screen, so the two disagree when compared side by side.

CSV export times out on large accounts

Exporting more than about 50,000 rows returns a gateway timeout. Smaller exports complete normally.