BetterSaaS
AcknowledgedcriticalIntegrationsProblem #19

Journeys pause silently when a CRM token expires

Flowmint

0% of problems resolved · median first response 32h

An expired Salesforce token pauses every journey without an alert. We lost four days of lifecycle sends.

Environment

Web · Chrome 141

Response timeline

Every state change is public, including the company's reasoning.

  1. Reported

    Aug 24, 2026

    Priya Nandan reported this problem as a verified user.

  2. Comment from Mira Kaur

    Aug 25, 2026

    We hit this too. Setting a token-expiry alert in the CRM is the only workaround we found.