InvestigatingcriticalPerformanceProblem #100
CSV export times out on large accounts
Threadline
50% of problems resolved · median first response 30h
Exporting more than about 50,000 rows returns a gateway timeout. Smaller exports complete normally.
Environment
Web · Firefox 140 · Windows 11
Response timeline
Every state change is public, including the company's reasoning.
Reported
Apr 6, 2025Jonas Weber reported this problem as a verified user.