BetterSaaS

BetterReviews

Canvasly reviews

A five-star average across unrelated jobs tells you very little. Every review here names the job it applies to, and verified users carry more weight than anonymous ones.

25

Reviews in view

25

Verified

4.7

Average rating

81%

Platform verified rate

Amara NovakVerified user1mo ago
for Digital Whiteboards

Sensible defaults

We had one billing mix-up which was corrected the same week without argument.

Loved

Performance

Complaints

Reporting depth

7 found this helpful
Dmitri NowakVerified user2mo ago
for Digital Whiteboards

Fine, not flashy

Does what it says. The onboarding was better than I expected for the price.

Loved

Onboarding

Complaints

Price at the top tier

4 found this helpful
Dmitri IyerVerified user2mo ago
for Digital Whiteboards

Held up as we grew

Fast, and it stays fast as our volume grows. That is rarer than it should be.

Loved

Price

Complaints

Price at the top tier

4 found this helpful
Leila FerreiraVerified user4mo ago
for Digital Whiteboards

Sensible defaults

A few rough edges in the UI, but the underlying engine is dependable.

Loved

Performance

Complaints

Limited integrations

3 found this helpful
Rhea VegaVerified user5mo ago
for Digital Whiteboards

Does the job without drama

Fast, and it stays fast as our volume grows. That is rarer than it should be.

Loved

Support responsiveness

Complaints

Mobile experience

6 found this helpful
Yuki ChenVerified user7mo ago
for Digital Whiteboards

Straightforward and fast

We use maybe sixty percent of it. That sixty percent works very well.

Loved

Support responsiveness

Complaints

Documentation

0 found this helpful
Tomas TanakaVerified user8mo ago
for Digital Whiteboards

Good fit for a small team

Six months in and it still does the job. Nothing surprising, which is the point.

Loved

Integrations

Complaints

Price at the top tier

8 found this helpful
Anya ChenVerified user9mo ago
for Digital Whiteboards

Better than what we left

Reliable. In four months we have had one short outage and it was communicated properly.

Loved

Ease of use

Complaints

Occasional slow support

5 found this helpful
Sofia OseiVerified user9mo ago
for Digital Whiteboards

Support is the differentiator

Six months in and it still does the job. Nothing surprising, which is the point.

Loved

Reliability

Complaints

Mobile experience

7 found this helpful
Sanne WeberVerified user9mo ago
for Digital Whiteboards

Good fit for a small team

Six months in and it still does the job. Nothing surprising, which is the point.

Loved

Onboarding

Complaints

Reporting depth

0 found this helpful
Nils BauerVerified user9mo ago
for Digital Whiteboards

Better than what we left

Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.

Loved

Performance

Complaints

Mobile experience

6 found this helpful
Alex AndersenVerified user1y ago
for Digital Whiteboards

Does the job without drama

The reporting finally gave our lead something to take into the monthly review.

Loved

Reporting

4 found this helpful
Karim OkoyeVerified user1y ago
for Digital Whiteboards

Sensible defaults

Good value at our size. I would want more depth if we doubled the team.

Loved

Integrations

Complaints

Occasional slow support

3 found this helpful
Clara MarquesVerified user1y ago
for Digital Whiteboards

Straightforward and fast

Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.

Loved

Reporting

Complaints

Occasional slow support

1 found this helpful
Vera LarsenVerified user1y ago
for Digital Whiteboards

Support is the differentiator

Fast, and it stays fast as our volume grows. That is rarer than it should be.

Loved

Price

Complaints

Mobile experience

6 found this helpful
Rhea TanakaVerified user1y ago
for Digital Whiteboards

Solid, with a couple of rough edges

Does what it says. The onboarding was better than I expected for the price.

Loved

Onboarding

Complaints

Documentation

2 found this helpful
Hugo CostaVerified user1y ago
for Digital Whiteboards

Reliable day to day

Easy to hand over to a junior marketer, which was the deciding factor for us.

Loved

Reliability

Complaints

Price at the top tier

1 found this helpful
Amara KimVerified user1y ago
for Digital Whiteboards

Good fit for a small team

Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.

Loved

Onboarding

Complaints

Advanced settings are buried

0 found this helpful
Mateo IvanovVerified user1y ago
for Digital Whiteboards

Support is the differentiator

Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.

Loved

Onboarding

Complaints

Limited integrations

6 found this helpful
Sofia CostaVerified user1y ago
for Digital Whiteboards

Sensible defaults

Would recommend for a small team. Larger orgs will want the higher tier.

Loved

Support responsiveness

Complaints

Documentation

7 found this helpful
Priya MarquesVerified user1y ago
for Digital Whiteboards

Good fit for a small team

Took a couple of weeks to settle into it. Worth pushing through the first fortnight.

Loved

Integrations

Complaints

Reporting depth

1 found this helpful
Piotr HoffmanVerified user1y ago
for Digital Whiteboards

Support is the differentiator

Took a couple of weeks to settle into it. Worth pushing through the first fortnight.

Loved

Performance

Complaints

Mobile experience

3 found this helpful
Vera DuarteVerified user1y ago
for Digital Whiteboards

Straightforward and fast

Support answered within a few hours both times I needed them.

Loved

Reporting

Complaints

Documentation

3 found this helpful
Bruno HaddadVerified user1y ago
for Digital Whiteboards

Sensible defaults

The API is clean and documented, which made our integration a one-day job.

Loved

Reliability

6 found this helpful

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How reviews are weighted

Volume raises confidence. It does not overpower quality.

Verified beats anonymous

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Reputation compounds

Reviewers whose contributions are consistently marked helpful influence the score more.

Recency matters

Recent evidence weighs more, but history stays visible so you can see the trajectory.

Bursts get flagged

Sudden volume from one referrer, shared fingerprints or vendor IP ranges trigger review.