BetterReviews
Canvasly reviews
A five-star average across unrelated jobs tells you very little. Every review here names the job it applies to, and verified users carry more weight than anonymous ones.
25
Reviews in view
25
Verified
4.7
Average rating
81%
Platform verified rate
Sensible defaults
We had one billing mix-up which was corrected the same week without argument.
Loved
Performance
Complaints
Reporting depth
Fine, not flashy
Does what it says. The onboarding was better than I expected for the price.
Loved
Onboarding
Complaints
Price at the top tier
Held up as we grew
Fast, and it stays fast as our volume grows. That is rarer than it should be.
Loved
Price
Complaints
Price at the top tier
Sensible defaults
A few rough edges in the UI, but the underlying engine is dependable.
Loved
Performance
Complaints
Limited integrations
Does the job without drama
Fast, and it stays fast as our volume grows. That is rarer than it should be.
Loved
Support responsiveness
Complaints
Mobile experience
Straightforward and fast
We use maybe sixty percent of it. That sixty percent works very well.
Loved
Support responsiveness
Complaints
Documentation
Good fit for a small team
Six months in and it still does the job. Nothing surprising, which is the point.
Loved
Integrations
Complaints
Price at the top tier
Better than what we left
Reliable. In four months we have had one short outage and it was communicated properly.
Loved
Ease of use
Complaints
Occasional slow support
Support is the differentiator
Six months in and it still does the job. Nothing surprising, which is the point.
Loved
Reliability
Complaints
Mobile experience
Good fit for a small team
Six months in and it still does the job. Nothing surprising, which is the point.
Loved
Onboarding
Complaints
Reporting depth
Better than what we left
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Performance
Complaints
Mobile experience
Does the job without drama
The reporting finally gave our lead something to take into the monthly review.
Loved
Reporting
Sensible defaults
Good value at our size. I would want more depth if we doubled the team.
Loved
Integrations
Complaints
Occasional slow support
Straightforward and fast
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Reporting
Complaints
Occasional slow support
Support is the differentiator
Fast, and it stays fast as our volume grows. That is rarer than it should be.
Loved
Price
Complaints
Mobile experience
Solid, with a couple of rough edges
Does what it says. The onboarding was better than I expected for the price.
Loved
Onboarding
Complaints
Documentation
Reliable day to day
Easy to hand over to a junior marketer, which was the deciding factor for us.
Loved
Reliability
Complaints
Price at the top tier
Good fit for a small team
Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.
Loved
Onboarding
Complaints
Advanced settings are buried
Support is the differentiator
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Onboarding
Complaints
Limited integrations
Sensible defaults
Would recommend for a small team. Larger orgs will want the higher tier.
Loved
Support responsiveness
Complaints
Documentation
Good fit for a small team
Took a couple of weeks to settle into it. Worth pushing through the first fortnight.
Loved
Integrations
Complaints
Reporting depth
Support is the differentiator
Took a couple of weeks to settle into it. Worth pushing through the first fortnight.
Loved
Performance
Complaints
Mobile experience
Straightforward and fast
Support answered within a few hours both times I needed them.
Loved
Reporting
Complaints
Documentation
Sensible defaults
The API is clean and documented, which made our integration a one-day job.
Loved
Reliability
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How reviews are weighted
Volume raises confidence. It does not overpower quality.
Verified beats anonymous
Work-email and billing verification carry materially more weight than an unverified account.
Reputation compounds
Reviewers whose contributions are consistently marked helpful influence the score more.
Recency matters
Recent evidence weighs more, but history stays visible so you can see the trajectory.
Bursts get flagged
Sudden volume from one referrer, shared fingerprints or vendor IP ranges trigger review.