Hugo Costa
VerifiedCategory Expert@hugocosta · contributing since Dec 31, 2024
707
Reputation
10
Reviews written
0
Problems reported
39
Helpful votes
Reviews (10)
Good fit for a small team
Fine for what we need. Not the most powerful option but the least annoying.
Loved
Reliability
Complaints
Occasional slow support
Held up as we grew
It scaled with us from two seats to eleven without a repricing conversation.
Loved
Performance
Complaints
Mobile experience
Reliable day to day
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Price
Complaints
Advanced settings are buried
Fine, not flashy
Good product held back slightly by thin documentation on the advanced features.
Loved
Support responsiveness
Complaints
Reporting depth
Replaced two tools with this
Stable and predictable. I have stopped thinking about it, which is the compliment.
Loved
Ease of use
Complaints
Reporting depth
Reliable day to day
Easy to hand over to a junior marketer, which was the deciding factor for us.
Loved
Reliability
Complaints
Price at the top tier
Sensible defaults
Not perfect, but every problem we have raised got an answer and most got fixed.
Loved
Ease of use
Complaints
Documentation
Does the job without drama
It scaled with us from two seats to eleven without a repricing conversation.
Loved
Performance
Complaints
Reporting depth
Showing 8 of 10 reviews.