BetterSaaS

Hugo Costa

VerifiedCategory Expert

@hugocosta · contributing since Dec 31, 2024

707

Reputation

10

Reviews written

0

Problems reported

39

Helpful votes

Reviews (10)

Hugo CostaVerified user2mo ago
Pipetrailfor CRM Software

Good fit for a small team

Fine for what we need. Not the most powerful option but the least annoying.

Loved

Reliability

Complaints

Occasional slow support

8 found this helpful
Hugo CostaVerified user8mo ago
Trackwellfor Project Management

Held up as we grew

It scaled with us from two seats to eleven without a repricing conversation.

Loved

Performance

Complaints

Mobile experience

1 found this helpful
Hugo CostaVerified user9mo ago
Scriptlyfor Transcription

Reliable day to day

Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.

Loved

Price

Complaints

Advanced settings are buried

6 found this helpful
Hugo CostaVerified user10mo ago
Relaylinefor CRM Software

Fine, not flashy

Good product held back slightly by thin documentation on the advanced features.

Loved

Support responsiveness

Complaints

Reporting depth

3 found this helpful
Hugo CostaVerified user10mo ago
Chatlinefor Live Chat

Replaced two tools with this

Stable and predictable. I have stopped thinking about it, which is the compliment.

Loved

Ease of use

Complaints

Reporting depth

2 found this helpful
Hugo CostaVerified user1y ago
Canvaslyfor Digital Whiteboards

Reliable day to day

Easy to hand over to a junior marketer, which was the deciding factor for us.

Loved

Reliability

Complaints

Price at the top tier

1 found this helpful
Hugo CostaVerified user1y ago
Paylinefor Payroll Software

Sensible defaults

Not perfect, but every problem we have raised got an answer and most got fixed.

Loved

Ease of use

Complaints

Documentation

4 found this helpful
Hugo CostaVerified user1y ago
Bitpathfor Link Management

Does the job without drama

It scaled with us from two seats to eleven without a repricing conversation.

Loved

Performance

Complaints

Reporting depth

0 found this helpful

Showing 8 of 10 reviews.