Tomas Tanaka
Category Expert@tomastanaka · contributing since Feb 16, 2025
888
Reputation
13
Reviews written
0
Problems reported
55
Helpful votes
Reviews (13)
Good fit for a small team
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Reporting
Complaints
Price at the top tier
Better than what we left
The API is clean and documented, which made our integration a one-day job.
Loved
Price
Complaints
Mobile experience
Does the job without drama
Support answered within a few hours both times I needed them.
Loved
Reliability
Complaints
Mobile experience
Straightforward and fast
Not perfect, but every problem we have raised got an answer and most got fixed.
Loved
Reliability
Complaints
Occasional slow support
Support is the differentiator
Support answered within a few hours both times I needed them.
Loved
Ease of use
Complaints
Reporting depth
Good fit for a small team
Six months in and it still does the job. Nothing surprising, which is the point.
Loved
Integrations
Complaints
Price at the top tier
Reliable day to day
Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.
Loved
Integrations
Complaints
Limited integrations
Good fit for a small team
Fast, and it stays fast as our volume grows. That is rarer than it should be.
Loved
Onboarding
Complaints
Occasional slow support
Showing 8 of 13 reviews.