BetterSaaS

Yuki Chen

VerifiedCategory Expert

@yukichen · contributing since Jan 2, 2026

771

Reputation

12

Reviews written

1

Problems reported

62

Helpful votes

Reviews (12)

Yuki ChenUnverified1mo ago
Deskwisefor Help Desk

Replaced two tools with this

Support answered within a few hours both times I needed them.

Loved

Reliability

Complaints

Reporting depth

8 found this helpful
Yuki ChenVerified user2mo ago
Prospectlyfor Lead Generation

Held up as we grew

Good value at our size. I would want more depth if we doubled the team.

Loved

Performance

Complaints

Documentation

4 found this helpful
Yuki ChenVerified user4mo ago
Ledgerlyfor Accounting Software

Good fit for a small team

Good value at our size. I would want more depth if we doubled the team.

Loved

Support responsiveness

Complaints

Advanced settings are buried

5 found this helpful
Yuki ChenUnverified4mo ago
Rankforgefor SEO Tools

Reliable day to day

We evaluated four options and picked this one on support responsiveness. No regrets.

Loved

Integrations

Complaints

Occasional slow support

6 found this helpful
Yuki ChenVerified user5mo ago
Mailglowfor Email Marketing

Sensible defaults

Stable and predictable. I have stopped thinking about it, which is the compliment.

Loved

Ease of use

Complaints

Advanced settings are buried

5 found this helpful
Yuki ChenVerified user6mo ago
Huddleboardfor Team Collaboration

Better than what we left

Good value at our size. I would want more depth if we doubled the team.

Loved

Onboarding

Complaints

Price at the top tier

6 found this helpful
Yuki ChenVerified user7mo ago
Linkyardfor Link Management

Does the job without drama

Not perfect, but every problem we have raised got an answer and most got fixed.

Loved

Integrations

Complaints

Documentation

8 found this helpful
Yuki ChenVerified user7mo ago
Canvaslyfor Digital Whiteboards

Straightforward and fast

We use maybe sixty percent of it. That sixty percent works very well.

Loved

Support responsiveness

Complaints

Documentation

0 found this helpful

Showing 8 of 12 reviews.

Problems reported (1)