BetterSaaS

Bruno Haddad

Trusted Reviewer

@brunohaddad · contributing since Jun 28, 2026

674

Reputation

8

Reviews written

1

Problems reported

32

Helpful votes

Reviews (8)

Bruno HaddadVerified user3mo ago
Scriptlyfor Transcription

Good fit for a small team

Reliable. In four months we have had one short outage and it was communicated properly.

Loved

Support responsiveness

Complaints

Advanced settings are buried

1 found this helpful
Bruno HaddadVerified user4mo ago
Slatefor Note & Writing Apps

Held up as we grew

Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.

Loved

Integrations

Complaints

Documentation

0 found this helpful
Bruno HaddadVerified user5mo ago
Deskwisefor Help Desk

Replaced two tools with this

Would recommend for a small team. Larger orgs will want the higher tier.

Loved

Reliability

Complaints

Documentation

1 found this helpful
Bruno HaddadVerified user11mo ago
Sendhavenfor Email Marketing

Support is the differentiator

Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.

Loved

Integrations

Complaints

Reporting depth

4 found this helpful
Bruno HaddadUnverified1y ago
Tidewavefor Social Analytics

Does the job without drama

Good value at our size. I would want more depth if we doubled the team.

Loved

Reporting

Complaints

Occasional slow support

8 found this helpful
Bruno HaddadVerified user1y ago
Pingdeskfor Live Chat

Straightforward and fast

Would recommend for a small team. Larger orgs will want the higher tier.

Loved

Price

Complaints

Price at the top tier

7 found this helpful
Bruno HaddadVerified user1y ago
Bramblefor Social Media Scheduling

Reliable day to day

Good value at our size. I would want more depth if we doubled the team.

Loved

Integrations

Complaints

Advanced settings are buried

5 found this helpful
Bruno HaddadVerified user1y ago
Canvaslyfor Digital Whiteboards

Sensible defaults

The API is clean and documented, which made our integration a one-day job.

Loved

Reliability

6 found this helpful

Problems reported (1)