Karim Okoye
VerifiedContributor@karimokoye · contributing since Jul 20, 2025
280
Reputation
14
Reviews written
2
Problems reported
50
Helpful votes
Reviews (14)
Better than what we left
Would recommend for a small team. Larger orgs will want the higher tier.
Loved
Reliability
Complaints
Advanced settings are buried
Held up as we grew
Would recommend for a small team. Larger orgs will want the higher tier.
Loved
Reporting
Complaints
Limited integrations
Held up as we grew
Stable and predictable. I have stopped thinking about it, which is the compliment.
Loved
Performance
Complaints
Advanced settings are buried
Replaced two tools with this
The API is clean and documented, which made our integration a one-day job.
Loved
Integrations
Complaints
Documentation
Straightforward and fast
We use maybe sixty percent of it. That sixty percent works very well.
Loved
Reporting
Complaints
Advanced settings are buried
Does the job without drama
The reporting finally gave our lead something to take into the monthly review.
Loved
Performance
Complaints
Documentation
Fine, not flashy
Reliable. In four months we have had one short outage and it was communicated properly.
Loved
Price
Complaints
Documentation
Sensible defaults
Good value at our size. I would want more depth if we doubled the team.
Loved
Integrations
Complaints
Occasional slow support
Showing 8 of 14 reviews.
Problems reported (2)
Deleted members still appear in reports
Removed users continue to show in historical reporting with no indication they no longer have access.
Audit log omits deletions
Created and updated events are recorded but deletions are not, which leaves a gap in the trail during a compliance review.