BetterSaaS

BetterReviews

Reviews, tied to the job they were written for

A five-star average across unrelated jobs tells you very little. Every review here names the job it applies to, and verified users carry more weight than anonymous ones.

89

Reviews in view

71

Verified

4.8

Average rating

81%

Platform verified rate

Idris IvanovVerified user1mo ago
Notewellfor Note & Writing Apps

Does the job without drama

Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.

Loved

Onboarding

Complaints

Limited integrations

7 found this helpful
Ivy BakkerVerified user2mo ago
Slatefor Note & Writing Apps

Solid, with a couple of rough edges

Took a couple of weeks to settle into it. Worth pushing through the first fortnight.

Loved

Support responsiveness

Complaints

Advanced settings are buried

3 found this helpful
Ines LindqvistVerified user2mo ago
Notewellfor Note & Writing Apps

Good fit for a small team

Good value at our size. I would want more depth if we doubled the team.

Loved

Reporting

Complaints

Occasional slow support

7 found this helpful
Sanne IvanovUnverified2mo ago
Notewellfor Note & Writing Apps

Does the job without drama

Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.

Loved

Performance

Complaints

Advanced settings are buried

1 found this helpful
Ivy OseiVerified user2mo ago
Threadlinefor Note & Writing Apps

Reliable day to day

Stable and predictable. I have stopped thinking about it, which is the compliment.

Loved

Reliability

Complaints

Occasional slow support

6 found this helpful
Dmitri IvanovVerified user2mo ago
Slatefor Note & Writing Apps

Better than what we left

Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.

Loved

Reliability

Complaints

Documentation

0 found this helpful
Ines KimVerified user2mo ago
Slatefor Note & Writing Apps

Worth the switch

Stable and predictable. I have stopped thinking about it, which is the compliment.

Loved

Support responsiveness

Complaints

Price at the top tier

7 found this helpful
Tomas RossiVerified user3mo ago
Notewellfor Note & Writing Apps

Straightforward and fast

The API is clean and documented, which made our integration a one-day job.

Loved

Price

Complaints

Advanced settings are buried

2 found this helpful
Lucia NowakVerified user3mo ago
Slatefor Note & Writing Apps

Held up as we grew

The templates saved us more time than I expected. Small thing, big effect.

Loved

Integrations

Complaints

Price at the top tier

3 found this helpful
Kwame OkoyeVerified user3mo ago
Notewellfor Note & Writing Apps

Sensible defaults

Pricing is honest and the free tier was enough to prove it before we paid.

Loved

Ease of use

Complaints

Mobile experience

2 found this helpful
Callum CostaVerified user3mo ago
Notewellfor Note & Writing Apps

Sensible defaults

A few rough edges in the UI, but the underlying engine is dependable.

Loved

Reporting

Complaints

Limited integrations

6 found this helpful
Tomas SilveiraVerified user3mo ago
Notewellfor Note & Writing Apps

Better than what we left

Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.

Loved

Support responsiveness

Complaints

Occasional slow support

4 found this helpful
Bruno HaddadVerified user4mo ago
Slatefor Note & Writing Apps

Held up as we grew

Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.

Loved

Integrations

Complaints

Documentation

0 found this helpful
Ondine MensahVerified user4mo ago
Notewellfor Note & Writing Apps

Better than what we left

Good product held back slightly by thin documentation on the advanced features.

Loved

Reporting

Complaints

Mobile experience

6 found this helpful
Yuki TanakaVerified user4mo ago
Notewellfor Note & Writing Apps

Solid, with a couple of rough edges

Support answered within a few hours both times I needed them.

Loved

Performance

Complaints

Reporting depth

7 found this helpful
Yuki NovakUnverified4mo ago
Slatefor Note & Writing Apps

Better than what we left

A few rough edges in the UI, but the underlying engine is dependable.

Loved

Integrations

5 found this helpful
Nils OkoyeVerified user4mo ago
Threadlinefor Note & Writing Apps

Held up as we grew

Reliable. In four months we have had one short outage and it was communicated properly.

Loved

Price

Complaints

Occasional slow support

2 found this helpful
Oskar VegaUnverified4mo ago
Notewellfor Note & Writing Apps

Straightforward and fast

Good value at our size. I would want more depth if we doubled the team.

Loved

Ease of use

Complaints

Mobile experience

2 found this helpful
Kwame HaddadVerified user5mo ago
Threadlinefor Note & Writing Apps

Solid, with a couple of rough edges

Good value at our size. I would want more depth if we doubled the team.

Loved

Integrations

Complaints

Limited integrations

0 found this helpful
Sofia FerreiraVerified user5mo ago
Notewellfor Note & Writing Apps

Solid, with a couple of rough edges

Easy to hand over to a junior marketer, which was the deciding factor for us.

Loved

Performance

Complaints

Occasional slow support

7 found this helpful
Clara MarquesUnverified5mo ago
Notewellfor Note & Writing Apps

Worth the switch

Pricing is honest and the free tier was enough to prove it before we paid.

Loved

Ease of use

Complaints

Documentation

3 found this helpful
Tomas TanakaUnverified5mo ago
Notewellfor Note & Writing Apps

Reliable day to day

A few rough edges in the UI, but the underlying engine is dependable.

Loved

Ease of use

Complaints

Price at the top tier

8 found this helpful
Ondine VegaVerified user5mo ago
Notewellfor Note & Writing Apps

Sensible defaults

Fast, and it stays fast as our volume grows. That is rarer than it should be.

Loved

Ease of use

Complaints

Price at the top tier

0 found this helpful
Sanne DuarteVerified user5mo ago
Slatefor Note & Writing Apps

Solid, with a couple of rough edges

Fine for what we need. Not the most powerful option but the least annoying.

Loved

Performance

Complaints

Advanced settings are buried

1 found this helpful

Showing 24 of 89 reviews. Narrow by job or product to see more.

How reviews are weighted

Volume raises confidence. It does not overpower quality.

Verified beats anonymous

Work-email and billing verification carry materially more weight than an unverified account.

Reputation compounds

Reviewers whose contributions are consistently marked helpful influence the score more.

Recency matters

Recent evidence weighs more, but history stays visible so you can see the trajectory.

Bursts get flagged

Sudden volume from one referrer, shared fingerprints or vendor IP ranges trigger review.

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