Tomas Silveira
Trusted Reviewer@tomassilveira · contributing since Dec 20, 2025
444
Reputation
13
Reviews written
1
Problems reported
52
Helpful votes
Reviews (13)
Better than what we left
Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.
Loved
Support responsiveness
Complaints
Occasional slow support
Straightforward and fast
Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.
Loved
Reporting
Complaints
Reporting depth
Sensible defaults
We evaluated four options and picked this one on support responsiveness. No regrets.
Loved
Performance
Complaints
Mobile experience
Straightforward and fast
Reliable. In four months we have had one short outage and it was communicated properly.
Loved
Ease of use
Complaints
Documentation
Worth the switch
It scaled with us from two seats to eleven without a repricing conversation.
Loved
Ease of use
Complaints
Price at the top tier
Sensible defaults
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Integrations
Better than what we left
It scaled with us from two seats to eleven without a repricing conversation.
Loved
Performance
Complaints
Mobile experience
Solid, with a couple of rough edges
Not perfect, but every problem we have raised got an answer and most got fixed.
Loved
Onboarding
Complaints
Mobile experience
Showing 8 of 13 reviews.