Dmitri Ivanov
Trusted Reviewer@dmitriivanov · contributing since Jul 23, 2025
433
Reputation
9
Reviews written
1
Problems reported
42
Helpful votes
Reviews (9)
Support is the differentiator
The core workflow is well thought through. Some of the settings are buried.
Loved
Support responsiveness
Complaints
Limited integrations
Better than what we left
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Reliability
Complaints
Documentation
Does the job without drama
Fast, and it stays fast as our volume grows. That is rarer than it should be.
Loved
Reliability
Complaints
Price at the top tier
Sensible defaults
Good value at our size. I would want more depth if we doubled the team.
Loved
Reporting
Complaints
Documentation
Reliable day to day
We had one billing mix-up which was corrected the same week without argument.
Loved
Ease of use
Complaints
Price at the top tier
Good fit for a small team
Fine for what we need. Not the most powerful option but the least annoying.
Loved
Onboarding
Complaints
Documentation
Sensible defaults
We use maybe sixty percent of it. That sixty percent works very well.
Loved
Onboarding
Complaints
Documentation
Fine, not flashy
Pricing is honest and the free tier was enough to prove it before we paid.
Loved
Onboarding
Complaints
Mobile experience
Showing 8 of 9 reviews.