Ondine Mensah
VerifiedTrusted Reviewer@ondinemensah · contributing since Jun 3, 2025
655
Reputation
13
Reviews written
0
Problems reported
53
Helpful votes
Reviews (13)
Solid, with a couple of rough edges
Does what it says. The onboarding was better than I expected for the price.
Loved
Performance
Complaints
Occasional slow support
Better than what we left
Good product held back slightly by thin documentation on the advanced features.
Loved
Reporting
Complaints
Mobile experience
Support is the differentiator
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Performance
Complaints
Reporting depth
Better than what we left
The core workflow is well thought through. Some of the settings are buried.
Loved
Onboarding
Complaints
Price at the top tier
Better than what we left
Good product held back slightly by thin documentation on the advanced features.
Loved
Onboarding
Complaints
Limited integrations
Support is the differentiator
The templates saved us more time than I expected. Small thing, big effect.
Loved
Integrations
Complaints
Reporting depth
Straightforward and fast
Took a couple of weeks to settle into it. Worth pushing through the first fortnight.
Loved
Reliability
Complaints
Documentation
Fine, not flashy
The templates saved us more time than I expected. Small thing, big effect.
Loved
Support responsiveness
Complaints
Limited integrations
Showing 8 of 13 reviews.