BetterSaaS

Piotr Kim

Trusted Reviewer

@piotrkim2 · contributing since Jan 14, 2025

647

Reputation

12

Reviews written

0

Problems reported

40

Helpful votes

Reviews (12)

Piotr KimVerified user2mo ago
Lumen Analyticsfor Marketing Analytics

Support is the differentiator

Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.

Loved

Performance

Complaints

Advanced settings are buried

4 found this helpful
Piotr KimUnverified4mo ago
Insightlabfor User Research

Held up as we grew

Fine for what we need. Not the most powerful option but the least annoying.

Loved

Reporting

Complaints

Mobile experience

7 found this helpful
Piotr KimVerified user5mo ago
Tracepointfor Issue Tracking

Held up as we grew

Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.

Loved

Price

Complaints

Advanced settings are buried

1 found this helpful
Piotr KimVerified user6mo ago
Bitpathfor Link Management

Replaced two tools with this

It scaled with us from two seats to eleven without a repricing conversation.

Loved

Support responsiveness

Complaints

Advanced settings are buried

7 found this helpful
Piotr KimUnverified6mo ago
Quilltidefor Newsletter Platforms

Good fit for a small team

The templates saved us more time than I expected. Small thing, big effect.

Loved

Performance

Complaints

Mobile experience

4 found this helpful
Piotr KimVerified user9mo ago
Shortlinefor Link Management

Does the job without drama

Reliable. In four months we have had one short outage and it was communicated properly.

Loved

Ease of use

Complaints

Advanced settings are buried

0 found this helpful
Piotr KimUnverified10mo ago
Cadencefor Social Media Scheduling

Worth the switch

The API is clean and documented, which made our integration a one-day job.

Loved

Support responsiveness

Complaints

Documentation

2 found this helpful
Piotr KimVerified user11mo ago
Trackwellfor Project Management

Fine, not flashy

Pricing is honest and the free tier was enough to prove it before we paid.

Loved

Price

3 found this helpful

Showing 8 of 12 reviews.