BetterSaaS

Lumen Analytics

Claimed & verified

Marketing numbers your CFO will accept.

$99 – $999/moFree tierFounded 2020WebLumen Data
86.2

BetterScore

Avg rating

4.6

54 reviews · 43 verified

Would recommend

89%

4★ and above

Resolution rate

0%

0 of 1 problems

Median first response

9h

100% of problems answered

Open problems

1

21 users affected

About

Lumen Analytics unifies ad platforms, site behaviour and revenue into one attributed view, with a warehouse sync so the same numbers exist downstream.

Use-case ranks

A product can rank very differently depending on the job it is being judged for.

#1
Marketing Analytics

medium confidence · 39 reviews in this job · fit 92

▲ 1 vs last period
87.9
#3
Business Intelligence

low confidence · 15 reviews in this job · fit 82

▼ 1 vs last period
84.4

Score breakdown

How the BetterScore of 87.9 in Marketing Analytics is composed.

User satisfaction90 · 25% weight

Verified rating, recommendation rate, sentiment

Problem resolution89 · 20% weight

Resolved rate, response speed, user confirmation

Review trust91 · 15% weight

Verified users, depth, anomaly checks

Use-case fit92 · 15% weight

Primary-use votes, workflow match

Community activity78 · 10% weight

Helpful replies, Q&A, founder participation

Product momentum83 · 10% weight

Recent improvements, sentiment trend, release activity

Popularity80 · 5% weight

Follows, saves, likes, qualified profile visits

Confidence: medium. Sponsored placements contribute zero points to this score.

Loved for, and complained about

Themes extracted from verified review pros and cons.

Loved for

  • · Warehouse sync
  • · revenue view
  • · Reporting
  • · Performance
  • · Support responsiveness
  • · Integrations
  • · Reliability
  • · Onboarding

Common complaints

  • · Opinionated attribution
  • · Reporting depth
  • · Advanced settings are buried
  • · Price at the top tier
  • · Occasional slow support
  • · Mobile experience
  • · Limited integrations
  • · Documentation

Problems

The public issue record. Open problems are as informative as resolved ones — so is how fast the company answered.

All 1 problems →

Open

1

Resolved

0

User-confirmed

0

Median resolution

—

Reviews

43 of 54 reviews come from verified users.

All reviews →

4.6

54 reviews

5★
41
4★
7
3★
6
2★
0
1★
0
June ParkVerified user23d ago
for Marketing Analytics

Finance stopped arguing with marketing

Warehouse sync means the same numbers exist in dbt. Attribution is opinionated; you will spend a week agreeing on a model.

Loved

Warehouse sync, revenue view

Complaints

Opinionated attribution

27 found this helpful
Paulo IvanovUnverified1mo ago
for Marketing Analytics

Support is the differentiator

The templates saved us more time than I expected. Small thing, big effect.

Loved

Reporting

Complaints

Reporting depth

1 found this helpful
Piotr KimVerified user2mo ago
for Marketing Analytics

Support is the differentiator

Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.

Loved

Performance

Complaints

Advanced settings are buried

4 found this helpful
Sofia OseiUnverified2mo ago
for Business Intelligence

Good fit for a small team

We use maybe sixty percent of it. That sixty percent works very well.

Loved

Support responsiveness

Complaints

Price at the top tier

4 found this helpful