Elena Rossi
VerifiedTrusted Reviewer@elenarossi · contributing since Feb 15, 2026
513
Reputation
16
Reviews written
0
Problems reported
82
Helpful votes
Reviews (16)
Replaced two tools with this
Not perfect, but every problem we have raised got an answer and most got fixed.
Loved
Price
Complaints
Advanced settings are buried
Held up as we grew
Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.
Loved
Onboarding
Complaints
Price at the top tier
Better than what we left
Does what it says. The onboarding was better than I expected for the price.
Loved
Ease of use
Complaints
Advanced settings are buried
Does the job without drama
We had one billing mix-up which was corrected the same week without argument.
Loved
Reporting
Solid, with a couple of rough edges
Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.
Loved
Performance
Complaints
Reporting depth
Worth the switch
Good product held back slightly by thin documentation on the advanced features.
Loved
Integrations
Complaints
Price at the top tier
Reliable day to day
Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.
Loved
Ease of use
Complaints
Documentation
Solid, with a couple of rough edges
Reliable. In four months we have had one short outage and it was communicated properly.
Loved
Price
Complaints
Occasional slow support
Showing 8 of 16 reviews.