BetterSaaS

Rhea Farah

VerifiedTrusted Reviewer

@rheafarah · contributing since Apr 1, 2025

541

Reputation

8

Reviews written

1

Problems reported

26

Helpful votes

Reviews (8)

Rhea FarahVerified user2mo ago
Lumen Analyticsfor Business Intelligence

Worth the switch

Not perfect, but every problem we have raised got an answer and most got fixed.

Loved

Integrations

Complaints

Occasional slow support

8 found this helpful
Rhea FarahUnverified5mo ago
Benchmarqfor AI Metrics & Evaluation

Better than what we left

Took a couple of weeks to settle into it. Worth pushing through the first fortnight.

Loved

Price

Complaints

Mobile experience

1 found this helpful
Rhea FarahVerified user8mo ago
Asklyfor Survey & Form Builders

Replaced two tools with this

The templates saved us more time than I expected. Small thing, big effect.

Loved

Reporting

Complaints

Advanced settings are buried

1 found this helpful
Rhea FarahVerified user9mo ago
Pingdeskfor Live Chat

Worth the switch

Pricing is honest and the free tier was enough to prove it before we paid.

Loved

Integrations

2 found this helpful
Rhea FarahVerified user10mo ago
Commonsfor Team Collaboration

Support is the differentiator

Six months in and it still does the job. Nothing surprising, which is the point.

Loved

Reliability

Complaints

Documentation

2 found this helpful
Rhea FarahVerified user11mo ago
Tidewavefor Social Analytics

Good fit for a small team

Not perfect, but every problem we have raised got an answer and most got fixed.

Loved

Onboarding

Complaints

Documentation

5 found this helpful
Rhea FarahVerified user11mo ago
Slatefor Note & Writing Apps

Worth the switch

Fast, and it stays fast as our volume grows. That is rarer than it should be.

Loved

Integrations

Complaints

Occasional slow support

6 found this helpful
Rhea FarahVerified user1y ago
Postloopfor Social Media Scheduling

Held up as we grew

The core workflow is well thought through. Some of the settings are buried.

Loved

Integrations

Complaints

Documentation

1 found this helpful

Problems reported (1)