Instagram carousel previews show the wrong crop
33% of problems resolved · median first response 11h
The preview applies a 1:1 crop even when the post is set to 4:5, so approvers sign off on a framing that is not what publishes.
Environment
Web · Chrome 141
Response timeline
Every state change is public, including the company's reasoning.
Reported
Jul 18, 2026Noor Hassan reported this problem as a verified user.
Acknowledged — Ada Meyer
Jul 18, 2026Confirmed. The preview component hardcodes a square aspect ratio.
Fix planned — Ada Meyer
Aug 5, 2026Queued for the September release alongside the new preview renderer.
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