Fix plannedhighPerformanceProblem #8
Segment builder times out above 1.5M contacts
Sendhaven
50% of problems resolved · median first response 13h
Compound segments with three or more conditions time out at the 60 second gateway limit on our largest list.
Environment
Web · Chrome 141
Response timeline
Every state change is public, including the company's reasoning.
Reported
Aug 4, 2026Priya Nandan reported this problem as a verified user.