BetterReviews
Scriptly reviews
A five-star average across unrelated jobs tells you very little. Every review here names the job it applies to, and verified users carry more weight than anonymous ones.
32
Reviews in view
32
Verified
4.6
Average rating
81%
Platform verified rate
Straightforward and fast
Would recommend for a small team. Larger orgs will want the higher tier.
Loved
Price
Replaced two tools with this
The core workflow is well thought through. Some of the settings are buried.
Loved
Ease of use
Complaints
Reporting depth
Reliable day to day
Six months in and it still does the job. Nothing surprising, which is the point.
Loved
Integrations
Complaints
Documentation
Good fit for a small team
Took a couple of weeks to settle into it. Worth pushing through the first fortnight.
Loved
Onboarding
Complaints
Documentation
Straightforward and fast
Migration was smoother than the last two tools we tried. Data came across intact.
Loved
Onboarding
Complaints
Occasional slow support
Good fit for a small team
Reliable. In four months we have had one short outage and it was communicated properly.
Loved
Support responsiveness
Complaints
Advanced settings are buried
Does the job without drama
Fast, and it stays fast as our volume grows. That is rarer than it should be.
Loved
Reliability
Complaints
Price at the top tier
Better than what we left
Support answered within a few hours both times I needed them.
Loved
Integrations
Complaints
Mobile experience
Sensible defaults
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Reporting
Complaints
Occasional slow support
Held up as we grew
We had one billing mix-up which was corrected the same week without argument.
Loved
Price
Complaints
Mobile experience
Straightforward and fast
Six months in and it still does the job. Nothing surprising, which is the point.
Loved
Reporting
Complaints
Reporting depth
Better than what we left
Good value at our size. I would want more depth if we doubled the team.
Loved
Price
Complaints
Documentation
Better than what we left
Fast, and it stays fast as our volume grows. That is rarer than it should be.
Loved
Price
Complaints
Mobile experience
Straightforward and fast
Does what it says. The onboarding was better than I expected for the price.
Loved
Reliability
Complaints
Occasional slow support
Straightforward and fast
Reliable. In four months we have had one short outage and it was communicated properly.
Loved
Integrations
Complaints
Reporting depth
Solid, with a couple of rough edges
Reliable. In four months we have had one short outage and it was communicated properly.
Loved
Support responsiveness
Complaints
Documentation
Reliable day to day
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Price
Complaints
Advanced settings are buried
Better than what we left
Would recommend for a small team. Larger orgs will want the higher tier.
Loved
Reliability
Complaints
Price at the top tier
Reliable day to day
Easy to hand over to a junior marketer, which was the deciding factor for us.
Loved
Support responsiveness
Complaints
Mobile experience
Reliable day to day
Pricing is honest and the free tier was enough to prove it before we paid.
Loved
Performance
Complaints
Price at the top tier
Fine, not flashy
The API is clean and documented, which made our integration a one-day job.
Loved
Onboarding
Complaints
Mobile experience
Support is the differentiator
Stable and predictable. I have stopped thinking about it, which is the compliment.
Loved
Onboarding
Complaints
Occasional slow support
Solid, with a couple of rough edges
Took a couple of weeks to settle into it. Worth pushing through the first fortnight.
Loved
Integrations
Complaints
Reporting depth
Fine, not flashy
We use maybe sixty percent of it. That sixty percent works very well.
Loved
Performance
Complaints
Occasional slow support
Showing 24 of 32 reviews. Narrow by job or product to see more.
How reviews are weighted
Volume raises confidence. It does not overpower quality.
Verified beats anonymous
Work-email and billing verification carry materially more weight than an unverified account.
Reputation compounds
Reviewers whose contributions are consistently marked helpful influence the score more.
Recency matters
Recent evidence weighs more, but history stays visible so you can see the trajectory.
Bursts get flagged
Sudden volume from one referrer, shared fingerprints or vendor IP ranges trigger review.