Sofia Petrov

Solid, with a couple of rough edges

Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.

Replaced two tools with this

A few rough edges in the UI, but the underlying engine is dependable.

Solid, with a couple of rough edges

We had one billing mix-up which was corrected the same week without argument.

Sensible defaults

Good product held back slightly by thin documentation on the advanced features.

Straightforward and fast

Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.

Better than what we left

Fast, and it stays fast as our volume grows. That is rarer than it should be.

Does the job without drama

We had one billing mix-up which was corrected the same week without argument.

Support is the differentiator

Not perfect, but every problem we have raised got an answer and most got fixed.