Callum Nowak
VerifiedContributor@callumnowak · contributing since Mar 15, 2025
127
Reputation
8
Reviews written
2
Problems reported
36
Helpful votes
Reviews (8)
Straightforward and fast
Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.
Loved
Integrations
Complaints
Documentation
Does the job without drama
Not perfect, but every problem we have raised got an answer and most got fixed.
Loved
Reliability
Complaints
Advanced settings are buried
Fine, not flashy
Stable and predictable. I have stopped thinking about it, which is the compliment.
Loved
Support responsiveness
Complaints
Reporting depth
Reliable day to day
A few rough edges in the UI, but the underlying engine is dependable.
Loved
Support responsiveness
Complaints
Documentation
Support is the differentiator
Stable and predictable. I have stopped thinking about it, which is the compliment.
Loved
Onboarding
Complaints
Occasional slow support
Worth the switch
We evaluated four options and picked this one on support responsiveness. No regrets.
Loved
Performance
Held up as we grew
Good value at our size. I would want more depth if we doubled the team.
Loved
Support responsiveness
Complaints
Documentation
Solid, with a couple of rough edges
Fine for what we need. Not the most powerful option but the least annoying.
Loved
Support responsiveness
Complaints
Mobile experience
Problems reported (2)
Audit log omits deletions
Created and updated events are recorded but deletions are not, which leaves a gap in the trail during a compliance review.
Mobile layout breaks on long titles
Titles over roughly 60 characters overflow their container on small screens and push the action buttons off-screen.