BetterSaaS

Rania Bauer

VerifiedContributor

@raniabauer · contributing since Jan 5, 2025

206

Reputation

9

Reviews written

1

Problems reported

44

Helpful votes

Reviews (9)

Rania BauerVerified user5mo ago
Critiquefor Code Review Tools

Better than what we left

Good product held back slightly by thin documentation on the advanced features.

Loved

Performance

Complaints

Advanced settings are buried

3 found this helpful
Rania BauerVerified user5mo ago
Deskwisefor Help Desk

Straightforward and fast

Took a couple of weeks to settle into it. Worth pushing through the first fortnight.

Loved

Reliability

Complaints

Reporting depth

1 found this helpful
Rania BauerVerified user8mo ago
Evalspacefor AI Metrics & Evaluation

Good fit for a small team

Does what it says. The onboarding was better than I expected for the price.

Loved

Onboarding

Complaints

Documentation

8 found this helpful
Rania BauerVerified user8mo ago
Layerkitfor Interface Design Tools

Fine, not flashy

We evaluated four options and picked this one on support responsiveness. No regrets.

Loved

Reliability

Complaints

Advanced settings are buried

5 found this helpful
Rania BauerVerified user1y ago
Tallyhawkfor Website Analytics

Replaced two tools with this

It scaled with us from two seats to eleven without a repricing conversation.

Loved

Onboarding

Complaints

Price at the top tier

4 found this helpful
Rania BauerVerified user1y ago
Boardwalkfor Digital Whiteboards

Support is the differentiator

Not perfect, but every problem we have raised got an answer and most got fixed.

Loved

Price

Complaints

Advanced settings are buried

7 found this helpful
Rania BauerVerified user1y ago
Scriptlyfor Transcription

Fine, not flashy

We use maybe sixty percent of it. That sixty percent works very well.

Loved

Performance

Complaints

Occasional slow support

2 found this helpful
Rania BauerVerified user1y ago
Pixelforgefor Interface Design Tools

Good fit for a small team

Not perfect, but every problem we have raised got an answer and most got fixed.

Loved

Reporting

Complaints

Price at the top tier

8 found this helpful

Showing 8 of 9 reviews.

Problems reported (1)