Rania Bauer
VerifiedContributor@raniabauer · contributing since Jan 5, 2025
206
Reputation
9
Reviews written
1
Problems reported
44
Helpful votes
Reviews (9)
Better than what we left
Good product held back slightly by thin documentation on the advanced features.
Loved
Performance
Complaints
Advanced settings are buried
Straightforward and fast
Took a couple of weeks to settle into it. Worth pushing through the first fortnight.
Loved
Reliability
Complaints
Reporting depth
Good fit for a small team
Does what it says. The onboarding was better than I expected for the price.
Loved
Onboarding
Complaints
Documentation
Fine, not flashy
We evaluated four options and picked this one on support responsiveness. No regrets.
Loved
Reliability
Complaints
Advanced settings are buried
Replaced two tools with this
It scaled with us from two seats to eleven without a repricing conversation.
Loved
Onboarding
Complaints
Price at the top tier
Support is the differentiator
Not perfect, but every problem we have raised got an answer and most got fixed.
Loved
Price
Complaints
Advanced settings are buried
Fine, not flashy
We use maybe sixty percent of it. That sixty percent works very well.
Loved
Performance
Complaints
Occasional slow support
Good fit for a small team
Not perfect, but every problem we have raised got an answer and most got fixed.
Loved
Reporting
Complaints
Price at the top tier
Showing 8 of 9 reviews.