Jonas Bakker
VerifiedTrusted Reviewer@jonasbakker · contributing since Feb 28, 2026
516
Reputation
16
Reviews written
1
Problems reported
65
Helpful votes
Reviews (16)
Solid, with a couple of rough edges
Would recommend for a small team. Larger orgs will want the higher tier.
Loved
Onboarding
Complaints
Occasional slow support
Sensible defaults
Support answered within a few hours both times I needed them.
Loved
Ease of use
Complaints
Limited integrations
Sensible defaults
Migration was smoother than the last two tools we tried. Data came across intact.
Loved
Support responsiveness
Complaints
Reporting depth
Held up as we grew
We use maybe sixty percent of it. That sixty percent works very well.
Loved
Reporting
Complaints
Mobile experience
Fine, not flashy
We had one billing mix-up which was corrected the same week without argument.
Loved
Ease of use
Good fit for a small team
We use maybe sixty percent of it. That sixty percent works very well.
Loved
Ease of use
Complaints
Advanced settings are buried
Solid, with a couple of rough edges
We evaluated four options and picked this one on support responsiveness. No regrets.
Loved
Reporting
Sensible defaults
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Reporting
Complaints
Occasional slow support
Showing 8 of 16 reviews.