Ines Farah
Newcomer@inesfarah · contributing since Nov 15, 2024
63
Reputation
14
Reviews written
1
Problems reported
50
Helpful votes
Reviews (14)
Better than what we left
The reporting finally gave our lead something to take into the monthly review.
Loved
Ease of use
Complaints
Mobile experience
Held up as we grew
We had one billing mix-up which was corrected the same week without argument.
Loved
Price
Complaints
Mobile experience
Replaced two tools with this
Not perfect, but every problem we have raised got an answer and most got fixed.
Loved
Price
Complaints
Occasional slow support
Does the job without drama
Stable and predictable. I have stopped thinking about it, which is the compliment.
Loved
Support responsiveness
Fine, not flashy
Took a couple of weeks to settle into it. Worth pushing through the first fortnight.
Loved
Performance
Complaints
Documentation
Straightforward and fast
Fast, and it stays fast as our volume grows. That is rarer than it should be.
Loved
Performance
Complaints
Documentation
Does the job without drama
Migration was smoother than the last two tools we tried. Data came across intact.
Loved
Reliability
Straightforward and fast
The reporting finally gave our lead something to take into the monthly review.
Loved
Support responsiveness
Complaints
Reporting depth
Showing 8 of 14 reviews.