Lumen Analytics reviews

Finance stopped arguing with marketing

Warehouse sync means the same numbers exist in dbt. Attribution is opinionated; you will spend a week agreeing on a model.

Support is the differentiator

The templates saved us more time than I expected. Small thing, big effect.

Support is the differentiator

Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.

Good fit for a small team

We use maybe sixty percent of it. That sixty percent works very well.

Worth the switch

Not perfect, but every problem we have raised got an answer and most got fixed.

Good fit for a small team

Good value at our size. I would want more depth if we doubled the team.

Support is the differentiator

Six months in and it still does the job. Nothing surprising, which is the point.

Does the job without drama

Good product held back slightly by thin documentation on the advanced features.

Reliable day to day

Does what it says. The onboarding was better than I expected for the price.

Does the job without drama

Easy to hand over to a junior marketer, which was the deciding factor for us.

Fine, not flashy

Would recommend for a small team. Larger orgs will want the higher tier.

Worth the switch

Support answered within a few hours both times I needed them.

Solid, with a couple of rough edges

Fast, and it stays fast as our volume grows. That is rarer than it should be.

Reliable day to day

Easy to hand over to a junior marketer, which was the deciding factor for us.

Solid, with a couple of rough edges

We had one billing mix-up which was corrected the same week without argument.

Solid, with a couple of rough edges

The core workflow is well thought through. Some of the settings are buried.

Does the job without drama

Fast, and it stays fast as our volume grows. That is rarer than it should be.

Replaced two tools with this

Good product held back slightly by thin documentation on the advanced features.

Solid, with a couple of rough edges

Support answered within a few hours both times I needed them.

Held up as we grew

The core workflow is well thought through. Some of the settings are buried.

Worth the switch

Good product held back slightly by thin documentation on the advanced features.

Sensible defaults

A few rough edges in the UI, but the underlying engine is dependable.

Does the job without drama

The reporting finally gave our lead something to take into the monthly review.

Solid, with a couple of rough edges

Good value at our size. I would want more depth if we doubled the team.