Alex Kim

Better than what we left

Stable and predictable. I have stopped thinking about it, which is the compliment.

Solid, with a couple of rough edges

We had one billing mix-up which was corrected the same week without argument.

Solid, with a couple of rough edges

Good product held back slightly by thin documentation on the advanced features.

Fine, not flashy

Support answered within a few hours both times I needed them.

Replaced two tools with this

Reliable. In four months we have had one short outage and it was communicated properly.

Worth the switch

Fine for what we need. Not the most powerful option but the least annoying.

Held up as we grew

It scaled with us from two seats to eleven without a repricing conversation.

Solid, with a couple of rough edges

Good value at our size. I would want more depth if we doubled the team.